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Responsible Gambling Resources
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- DownloadNCPG’s Guidelines for Payment Processing
- DownloadNCPG’s Responsible Gaming Principles for Sports Gambling Legislation
- Download NCPG’s Resolution on the Legalization of Sports Gambling (Feb 2017)
- DownloadNCPG’s Fantasy Sports Consumer Protection Guidelines Final December 4 2015
- DownloadNCPG’s Internet Responsible Gambling Standards
- DownloadNCPG Compliance Comparison Online Responsible Gaming Regulations Updated
- DownloadGRADE Social Game Consumer Protection Guidelines v3
- DownloadNCPG Affiliate Guide for Casino Employee Responsible Gaming Program March 2016
Guidelines for Payment Processing
Excessive spending on gambling, leading to significant financial harm, is a hallmark of gambling problems. Each type of payment—from cash to credit cards—has different structural characteristics that may impact problem gambling. Innovations in payments technology and changes in consumer behavior continue to change, shifting risk and protective factors as a result. Gambling operators, vendors, payment processors, financial institutions, regulators – and people who gamble – all have important roles to play in minimizing harm. These guidelines are based on an informed consumer choice model.
Read the full press release here.
Responsible Gaming At Fair Go Casino we support and promote responsible gaming. We want you to enjoy your time with us, with the understanding that gambling is an adults-only leisure activity. The idea behind playing at an online casino. RESPONSIBLE GAMING. Gambling is more popularly a form of recreation that can be both fun and rewarding. T8OnlineCasino team firmly believes that the decision to gamble should always be a personal choice and NOT one made under any pressure from others. Our priority is to ensure the best online casino gaming experience for all our Players.
Initiative: 1% for Responsible Gambling
Gambling affiliate BettingUSA.com, a licensed US online gambling affiliate, has pledged to donate one percent of its earnings to the National Council on Problem Gambling (NCPG) in order to help minimize the harms that will likely occur through the expansion of gambling and sports betting in the US. Together the two organizations call on other affiliates in the legal US gambling space to match BettingUSA’s leadership by joining the 1% Initiative. “NCPG advocates for states to earmark 1% of gambling revenues to responsible gaming and problem gambling programs, and since most states fall well short of that target, we believe that it is in the best interests of the industry to contribute,” BettingUSA.com’s Steve Ruddock said. “BettingUSA.com is proud to spearhead this initiative alongside NCPG. We call on all gambling affiliates, and anyone else involved in the industry, to join us.” Read the full press release here.
Participants will receive a digital emblem to proudly display on their digital media. To join the initiative, contact Barbara Rollins, Deputy Director for Advancement, at BarbaraR@ncpgambling.org
Responsible Gaming Principles for Sports Gambling Legislation
NCPG’s Responsible Gaming Principles for Sports Gambling Legislation provide a basis for new regulations and legislation that may be enacted to allow sports betting. The principles will help protect individuals, gaming companies, and legislators by assisting the creation of reasonable efforts to prevent harm and provide treatment.
Download NCPG’s Responsible Gaming Principles for Sports Gambling Legislation
Resolution on the Legalization of Sports Gambling
NCPG’s Resolution on the Legalization of Sports Gambling calls upon all stakeholders in the discussion over legalized sports gambling to recognize the potential impact on gambling addiction. The resolution offers direct actions for legislators and regulators, leagues and teams, and the media to minimize harm as a result of increased gambling participation.
Download NCPG’s Resolution on the Legalization of Sports Gambling
Responsible Gaming Education Week
NCPG supports Responsible Gaming Education Week and urges members to work with gaming operators and regulators to train employees and raise awareness of gambling problems and responsible gaming solutions during RGEW and year around. For more information goto: https://www.americangaming.org/advocacy/toolkits/responsible-gaming
NCPG’s Fantasy Sports Consumer Protection Guidelines
The guidelines outline essential age verification, player information, self-exclusion and data and customer assistance provisions. These guidelines were based on NCPG’s best-practice Internet Responsible Gambling Standards and adapted specifically for the fantasy sports industry. The guidelines were approved by the NCPG Board of Directors on December 4, 2015.
NCPG’s Internet Responsible Gambling Standards
The National Council on Problem Gambling has developed these standards to help guide discussions among all stakeholders on internet gambling, including operators, regulators, advocates and the public.
The standards contain specific recommendations in the areas of policy, staff training, informed decision-making, assisting players, self-exclusion, advertising and promotion, game and site features, and working with research.
NCPG reviewed current internet responsible gaming codes and regulations from around the world (see Appendix A) to guide the development of this standard. The final recommendations in this document flow from our 40 years of experience in problem gambling issues, existing international codes (in particular the Responsible Gambling Council’s draft internet gambling standards), empirical evidence and feedback from experts in the field including operators, regulators, researchers, clinicians and advocates. We have also considered Federal laws governing the online purchase of age-controlled products like alcohol and tobacco. The NCPG standard is a work in progress as internet gambling-related legislation, regulation and technology continue to evolve rapidly. The graphical and interactive structure of the internet provides an opportunity to create informed consumers with access to a variety of information designed to encourage safe choices and discourage unsafe behavior, including through setting personal limits and self-excluding. These programs can be improved by requiring operators to make de-identified play data (e.g., demographic, session, game and transaction data) publicly available. Analyzing actual player behavior leads to better understanding of gambling and problem gambling.
It is strongly recommended that operators and regulators consult with experts in the problem gambling field during the development and implementation of internet gambling. Problem gambling, like other diseases of addiction, will likely never be eliminated, but we must make better efforts to mitigate the damage. A portion of all gambling revenue must be dedicated to reduce the social costs of gambling addiction.
DownloadNCPG’s Internet Responsible Gaming Standards.
Public survey of online responsible gaming regulations
In spring 2014, NCPG commissioned Gambling Compliance to conduct a first-ever public survey of online responsible gaming regulations, finding states are off to a good start but still short of best practice.
DownloadNCPG Compliance Comparison Online Responsible Gaming Regulations Updated.
GRADE: Social Games Consumer Protection Guidelines
Version 3: October 21, 2013
DownloadGRADE Social Game Consumer Protection Guidelines v3
Social games with casino themes are among the fastest growing segments of the game industry. Yet significant uncertainly remains about the definitions and risks. Indeed, many social game developers and operators, including major gaming companies, argue that social games do not meet the definition of gambling and therefore requires no regulation. NCPG does not take an opinion on the legality of social games or whether they should be regulated.
NCPG believes that consumer protection standards are important as it is likely that some users of social games with casino themes may experience negative consequences. Operators benefit by protecting a significant source of revenue, providing good customer service and engaging with regulators and legislators in a positive manner. Regulators have an obligation under the “precautionary principle” to protect the public especially when faced with a brand new and fast-growing gambling-like activity. Organizations like the National Council have a duty to advocate for consumer protection.
Many social games with casino themes utilize features that are regulated, prohibited or not possible in regulated gaming environments. Some of these features are argued by some to contribute to greater risk of problem gambling. They include high frequency and speed of play, lack of minimum age policy and enforcement, “opaque” game mechanics, no specific oversight or consumer protection, unclear differentiation between social and “real money” games, among others.
The intent of the standards is to facilitate discussions about consumer protection among operators, regulators, legislators, consumer advocates and the public. While it is likely that many social games encourage lengthy play, our focus is placed on social games with casino themes that are free-to-play but have ways in which the consumer can spend real money. As noted, some argue that it is likely that some users are currently or at-risk for gambling addiction, and that as a result they may spend excessive amounts of time and money on social games with casino themes, leading to negative consequences.
As with internet gambling, the graphical and interactive structure of the social media provides an opportunity to create informed consumers with access to a variety of information designed to encourage safe choices and discourage unsafe behavior. Some game features could be utilized to promote responsible play, such as granting coins for setting voluntary limits, or for reading through the educational information.
These guidelines are a work in progress as social gambling continues to rapidly. As we collect more information on actual player behavior we will be able to further determine what, if any, consumer protection and regulation is necessary. We encourage the social game developers and operators to work with NCPG to provide this data. We encourage feedback and comment and believe all stakeholders have an interest in reducing possible harms from social games with casino themes.
NCPG Affiliate Guide for Casino Responsible Gaming Training Programs March 2016
DownloadNCPG Affiliate Guide for Casino Employee Responsible Gaming Program March 2016
This guide was developed by the State Affiliate Chapters (“Affiliates”) of the National Council on Problem Gambling (“NCPG”) to provide guidance for Affiliates to conduct and advise on the training of casino employees. While this document was initially developed for the training of casino employees, the basic principles likely apply to any type of gaming and for community awareness programs.
Gambling online is a form of entertainment but it’s one that can very easily spiral out of control if you don’t approach it in the right way.
We’re going to take a look at some of the measures you should take before gambling online.
Get in the right headspace
When you gamble, it is important that you’re in a good place mentally before starting – you shouldn’t gamble if you are drunk or feeling depressed/low. You must understand that the odds are stacked in the casino’s favour and there is a very, very high chance that you will lose your deposit.
You must play casino games for entertainment and NOT as a way to earn money or to try and dig yourself out of a financial crisis – this is essential. Really understanding this point is absolutely crucial.
If you are experiencing financial problems, please check out the Money Advice Service website for help.
Set your limits
This should be the first thing you do whenever you create a new account or when you log in.
Setting it early stops you chasing losses and if you get particularly triggered playing a game, it can stop you from chasing a bonus round or something similar.
Get yourself verified
Before you stake a penny, get your account verified. We cannot stress enough how important this is.
It is expected to soon become law that verification must be made before a deposit – at the moment the casinos are perfectly able to take a deposit from you without verifying your account but as soon as you want to withdraw they must verify the account, meaning you need to send it documents to prove you are who you say you are.
By pre-empting this move, you’ll save yourself time when you want to make a withdrawal so you’ll get your money faster and it may stop you reversing a withdrawal whilst you await verification.
If you have self excluded at a different casino to the one you’re playing at, it’s always worth getting verified before playing just in case the casino is part of the same group, most of the time this is picked up during registration but there is nothing worse that winning something nice then being told you cannot withdraw because you’re self excluded at a sister casino.
Take a timeout, especially after a big win or loss
Good casinos, such as Videoslots, will allow a player to take a short time out without having to self exclude.
This is particularly good advice when you have either just suffered a big loss and also when you’ve had a good win.
If you win big, withdraw your money and just take a break for 24 hours or so – let it sink in, don’t be tempted to think you’re on an unstoppable streak so you must keep going for more. Timing yourself out after a big win also stops you logging back in and reversing the withdrawal.
If you lose big, it may be time to consider using Gamstop or permanently excluding yourself from the casino.
Understand how Video Slots work
Online slot games are not like pub fruit machines – there are no tricks or cheats, you cannot ‘force’ it to pay out.
Slots work using random number generators, every single spin is random and there are hundreds of millions of spins over a slots lifetime which help it to achieve its targeted RTP.
You can have, although unlikely, 100 losing spins in a row just like you could have 100 winning spins in a row. You could trigger the bonus on your first and second spin, or you may not trigger it for 500 spins.
There are no ‘rules’ for online slot games other than it must meet its RTP. It doesn’t have to give you a bonus after 1000 spins, the chance of you hitting a bonus on your 1000th spin is exactly the same as it was on your first spin, it’s never ‘due’ – this is why you simply should not chase bonus rounds or losses. Plus, even when it does come it doesn’t mean it will pay well.
Please click the button below to visit Gamstop if you feel that you are not in control of your gambling.
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